Help before you order

Delivery information

Live plants deserve a little more care in transit. Here is what to expect when you order from OH SO Floral.

Charges and services

Delivery is £5.75 per order for all products. The same flat rate applies whether you order plants, pots or accessories.

Preparing your order

Orders containing live plants are prepared by the OH SO team. You will receive order updates using the email or mobile number supplied at checkout.

When your parcel arrives

Unpack live plants promptly and check their condition. Plants may need a little time to settle after travelling.

Something not right?

If an item is damaged, incorrect or in poor condition, contact us within 48 hours of delivery and include clear photographs of the plant and packaging.

Questions about your delivery?

For help with delivery or your order, contact the OH SO team before ordering.

Still have a delivery question?