Contact information
Contact Us
At Oh So Floral, we are committed to providing excellent customer service and support.
If you have any questions regarding your order, our products, deliveries, returns, or any other enquiries, please get in touch using the details below:
Email: hello@ohsofloral.com
Customer Support Hours
Our customer support team aims to respond to all enquiries within 1–2 business days.
Order Enquiries
When contacting us about an order, please include:
- Your order number
- Your full name
- A brief description of your enquiry
This will help us assist you as quickly as possible.
Business Address
If you need to contact us regarding legal matters, returns, or formal correspondence, please request our postal address by email.
Complaints
We take customer satisfaction seriously. If you are unhappy with any aspect of our service, please contact us at hello@ohsofloral.com and we will work to resolve your concern promptly and fairly.
Updates
We may update this Contact Information Policy from time to time. Any changes will be posted on this page.
Last updated: June 2026